Privacy Policy

Information We Collect

• Contact details you provide — such as your name, phone number, email address, and the contents of your message when you use the chat widget on our website.
• Client account information — if we deliver a gallery to you, your name and email address, plus your favorites, notes, and download activity within the gallery.
• Technical information — such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies needed to operate and secure the site.

How We Use Your Information

• To respond to your inquiries and provide quotes, bookings, and customer support.
• To deliver photography and videography services, including private client galleries.
• To send you text messages you have consented to receive, including appointment reminders, invoices, project updates, and promotional offers.
• To operate, maintain, secure, and improve our website and services.
• To comply with legal obligations.

SMS / Text Messaging

When you provide your phone number through the chat widget on our website and check the consent box, you agree to receive text messages from Brothadude LLC (StudioBro.Co), which may include responses to your inquiry, appointment reminders, invoices and payment notices, booking and project updates, and promotional messages. Messages may be sent using automated technology. Consent is not a condition of purchase.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to unsubscribe. After you send STOP, you will receive one final message confirming your opt-out.
• Reply HELP for help, or contact us at knochnathaniel@gmail.com.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver messages (such as our SMS platform provider) and only for that purpose.

See our SMS Terms for full program details.

How We Share Information

We do not sell or rent your personal information. We share information only with service providers who process it on our behalf to operate our business — for example, website hosting, database and file storage, email delivery, and our customer communication and SMS platform. These providers are permitted to use your information only to perform services for us. We may also disclose information if required by law or to protect our rights, users, or the public.

Cookies

We use cookies and similar technologies that are necessary for the site to function, such as keeping you signed in to your client gallery, and to support the chat widget. You can control cookies through your browser settings, though some features may not work without them.

Data Retention & Security

We keep personal information only as long as needed for the purposes described above or as required by law. We use reasonable administrative, technical, and physical safeguards — including encrypted connections and access controls on private galleries — to protect your information. No method of transmission or storage is completely secure, however.

Your Choices & Rights

You may request access to, correction of, or deletion of your personal information by emailing us at knochnathaniel@gmail.com. You can opt out of text messages at any time by replying STOP.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated effective date.

Contact Us

Brothadude LLC (dba StudioBro.Co)
23582 Arbors Terrace Rd NE
Kingston, WA 98346
USA
+1 (425) 230-4074
knochnathaniel@gmail.com